AI & TechnologyAn engineer or team wiring a model into a live product
When the model answers a real user wrongly, I want to catch and handle it, so one error does not become a thousand identical ones.
Khi mô hình trả lời sai cho một người dùng thật, tôi muốn phát hiện và xử lý được, để một lỗi không lan thành hàng nghìn lỗi giống nhau.
Job context
- Who
- An engineer operating a live AI feature
- When
- Continuously, and only known when someone reports it
- Trigger
- A support ticket with a screenshot of a wrong answer
- Situation
- The error raises no exception; it just produces a wrong answer
- Constraints
- Cannot read every output, and cannot recall a sent answer
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