Deep Knowledge

Deep Books for first-time builders

Go deep on a problem before you act. Each Deep Book helps you make better decisions while building a business in the AI era.

Customer Insights - The Art of Understanding Your Customer

Customer Insights - The Art of Understanding Your Customer

5 chapters · Chapter 1 free to read

Monopoly Strategy - The Art of Building Competitive Moats

Monopoly Strategy - The Art of Building Competitive Moats

3 chapters · Chapter 1 free to read

Jobs to be Done - The Innovation Framework

Jobs to be Done - The Innovation Framework

3 chapters · Chapter 1 free to read

Hook - The Art of Capturing Attention

Hook - The Art of Capturing Attention

5 chapters · Chapter 1 free to read

Concrete - Write to Be Understood

Concrete - Write to Be Understood

3 chapters · Chapter 1 free to read

Inside Bloom’s Taxonomy

Inside Bloom’s Taxonomy

3 chapters · Chapter 1 free to read

Viral Post Anatomy - Dissecting Posts with 2000+ Shares

Viral Post Anatomy - Dissecting Posts with 2000+ Shares

3 chapters · Chapter 1 free to read

Ethos Logos Pathos - The Art of Persuasion and Influence

Ethos Logos Pathos - The Art of Persuasion and Influence

3 chapters · Chapter 1 free to read

TOM (Top of Mind)

TOM (Top of Mind)

3 chapters · Chapter 1 free to read

Learning Science - How Your Brain Actually Learns

Learning Science - How Your Brain Actually Learns

3 chapters · Chapter 1 free to read

No cover

The Profitable Kitchen

3 chapters · Chapter 1 free to read

No cover

The Drink Counter Handbook

3 chapters · Chapter 1 free to read

No cover

The Empty Chair

3 chapters · Chapter 1 free to read

No cover

The Learning Centre Operator Handbook

3 chapters · Chapter 1 free to read

No cover

The Seller Handbook: One Order, One Warehouse, One Customer

3 chapters · Chapter 1 free to read

No cover

The Fit-out Job Handbook

3 chapters · Chapter 1 free to read

The Second Cup

The Second Cup

5 chapters · Chapter 1 free to read

No cover

The Chair and the Person

5 chapters · Chapter 1 free to read

No cover

Full Classes Next Year

5 chapters · Chapter 1 free to read

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The Second Order

5 chapters · Chapter 1 free to read

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The Quote and the Truth

5 chapters · Chapter 1 free to read

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The Third Month

5 chapters · Chapter 1 free to read

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The Empty Night

5 chapters · Chapter 1 free to read

Only I Can Do This

Only I Can Do This

5 chapters · Chapter 1 free to read

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The Second Call

5 chapters · Chapter 1 free to read

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One Sentence They Remember

5 chapters · Chapter 1 free to read

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Work Done Twice

5 chapters · Chapter 1 free to read

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Where the Money Is

5 chapters · Chapter 1 free to read

Evergreen Content - Build Content That Lasts

Evergreen Content - Build Content That Lasts

3 chapters · Chapter 1 free to read

Taste - The Ultimate Competitive Advantage

Taste - The Ultimate Competitive Advantage

3 chapters · Chapter 1 free to read

Tacit Knowledge

Tacit Knowledge

3 chapters · Chapter 1 free to read

Capital

Capital

3 chapters · Chapter 1 free to read

Storyselling - The Art of Storytelling to Sell

Storyselling - The Art of Storytelling to Sell

3 chapters · Chapter 1 free to read

Tropes - Story DNA

Tropes - Story DNA

3 chapters · Chapter 1 free to read

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The Two Busiest Hours

5 chapters · Chapter 1 free to read

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Who Actually Buys

5 chapters · Chapter 1 free to read

No cover

Finding Someone to Talk To

5 chapters · Chapter 1 free to read

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Books That Tell the Truth

5 chapters · Chapter 1 free to read

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Mapping What Actually Happens

5 chapters · Chapter 1 free to read

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Before You Open

5 chapters · Chapter 1 free to read

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Before the First Guest

5 chapters · Chapter 1 free to read

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Is the Problem Real

5 chapters · Chapter 1 free to read

Strategy - Where to Play

Strategy - Where to Play

3 chapters · Chapter 1 free to read

Network Effects

Network Effects

3 chapters · Chapter 1 free to read

Modern Brand Platform - How Startups Build Brands That Create Movements

Modern Brand Platform - How Startups Build Brands That Create Movements

4 chapters · Chapter 1 free to read

Startup Thinking - How Startups Are Fundamentally Different From Traditional Businesses

Startup Thinking - How Startups Are Fundamentally Different From Traditional Businesses

4 chapters · Chapter 1 free to read

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The People Who Stay

5 chapters · Chapter 1 free to read

The Counter and Ninety Seconds

The Counter and Ninety Seconds

5 chapters · Chapter 1 free to read

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The Technician Who Stays

5 chapters · Chapter 1 free to read

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The Trial Lesson

5 chapters · Chapter 1 free to read

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Measure Before You Quote

5 chapters · Chapter 1 free to read

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What One Order Earns

5 chapters · Chapter 1 free to read

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Which Channel Actually Pays

5 chapters · Chapter 1 free to read

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The First Conversation

5 chapters · Chapter 1 free to read

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Reports People Actually Use

5 chapters · Chapter 1 free to read

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The Bottleneck

5 chapters · Chapter 1 free to read

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Memberships

5 chapters · Chapter 1 free to read

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The Calendar and the Seasons

5 chapters · Chapter 1 free to read

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Your First Paying Customer

5 chapters · Chapter 1 free to read

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A Menu That Sells

5 chapters · Chapter 1 free to read

Every Cup the Same

Every Cup the Same

5 chapters · Chapter 1 free to read

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Selling the Course, Not the Session

5 chapters · Chapter 1 free to read

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The People at the Front

5 chapters · Chapter 1 free to read

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The Crew

5 chapters · Chapter 1 free to read

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Stock That Sits

5 chapters · Chapter 1 free to read

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Content That Does a Job

5 chapters · Chapter 1 free to read

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Showing, Not Telling

5 chapters · Chapter 1 free to read

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The Next Thirteen Weeks

5 chapters · Chapter 1 free to read

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Procedures People Actually Follow

5 chapters · Chapter 1 free to read

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The Person Who Walks In

5 chapters · Chapter 1 free to read

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Guests Who Book Direct

5 chapters · Chapter 1 free to read

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The Smallest Test

5 chapters · Chapter 1 free to read

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The People Who Sell to You

5 chapters · Chapter 1 free to read

What One Cup Costs

What One Cup Costs

5 chapters · Chapter 1 free to read

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The Salon's Memory

5 chapters · Chapter 1 free to read

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Tuition

5 chapters · Chapter 1 free to read

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Materials and the Temporary Store

5 chapters · Chapter 1 free to read

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The Product Page

5 chapters · Chapter 1 free to read

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The Ad Budget

5 chapters · Chapter 1 free to read

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Talking About Price

5 chapters · Chapter 1 free to read

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Getting Paid

5 chapters · Chapter 1 free to read

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Errors and Rework

5 chapters · Chapter 1 free to read

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The Trainers

5 chapters · Chapter 1 free to read

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Arrival to Departure

5 chapters · Chapter 1 free to read

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Choosing a Narrow Group

5 chapters · Chapter 1 free to read

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No Day You Can Get It Wrong

5 chapters · Chapter 1 free to read

Seats and the People Who Stay

Seats and the People Who Stay

5 chapters · Chapter 1 free to read

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The Shelf Beside the Chair

5 chapters · Chapter 1 free to read

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The Work That Happens at Home

5 chapters · Chapter 1 free to read

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Keeping to Schedule

5 chapters · Chapter 1 free to read

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Marketplaces and Your Own Channel

5 chapters · Chapter 1 free to read

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Landing Pages and the Step Across

5 chapters · Chapter 1 free to read

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When They Say No

5 chapters · Chapter 1 free to read

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What It Actually Costs

5 chapters · Chapter 1 free to read

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Capacity and Demand

5 chapters · Chapter 1 free to read

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Group Classes

5 chapters · Chapter 1 free to read

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A Clean Room

5 chapters · Chapter 1 free to read

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Signs the Market Actually Wants It

5 chapters · Chapter 1 free to read

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A Kitchen Without a Storefront

5 chapters · Chapter 1 free to read

Shifts and Part-Timers

Shifts and Part-Timers

5 chapters · Chapter 1 free to read

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The Appointment Book

5 chapters · Chapter 1 free to read

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How Many in a Class

5 chapters · Chapter 1 free to read

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Variations

5 chapters · Chapter 1 free to read

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From Shelf to Doorstep

5 chapters · Chapter 1 free to read

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Staying in Touch

5 chapters · Chapter 1 free to read

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The Pipeline

5 chapters · Chapter 1 free to read

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Budgets and Who Owns Them

5 chapters · Chapter 1 free to read

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People Inside the System

5 chapters · Chapter 1 free to read

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Safety on the Floor

5 chapters · Chapter 1 free to read

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A Team That Never Closes

5 chapters · Chapter 1 free to read

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Your First Price

5 chapters · Chapter 1 free to read

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The Third Visit

5 chapters · Chapter 1 free to read

Takeaway and Delivery

Takeaway and Delivery

5 chapters · Chapter 1 free to read

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Their Skin, Your Hands

5 chapters · Chapter 1 free to read

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The Centre's Curriculum

5 chapters · Chapter 1 free to read

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Handover and What Comes After

5 chapters · Chapter 1 free to read

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What a New Customer Costs

5 chapters · Chapter 1 free to read

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Brand and Demand

5 chapters · Chapter 1 free to read

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From Yes to Signature

5 chapters · Chapter 1 free to read

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Tax and Paperwork

5 chapters · Chapter 1 free to read

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The Third Party

5 chapters · Chapter 1 free to read

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The Room and What's In It

5 chapters · Chapter 1 free to read

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Beyond the Room Rate

5 chapters · Chapter 1 free to read

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Your First Channel

5 chapters · Chapter 1 free to read

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The Second Location

5 chapters · Chapter 1 free to read

New Drinks and Seasons

New Drinks and Seasons

5 chapters · Chapter 1 free to read

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Ten Technicians, One Result

5 chapters · Chapter 1 free to read

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Promising Results

5 chapters · Chapter 1 free to read

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What the Client Pictures

5 chapters · Chapter 1 free to read

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The People Who Supply You

5 chapters · Chapter 1 free to read

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Launching Something

5 chapters · Chapter 1 free to read

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Your Easiest Revenue

5 chapters · Chapter 1 free to read

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Borrowing and Raising

5 chapters · Chapter 1 free to read

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Tools and Automation

5 chapters · Chapter 1 free to read

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People Who Know Each Other

5 chapters · Chapter 1 free to read

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Running a Trip

5 chapters · Chapter 1 free to read

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How Many Months Left

5 chapters · Chapter 1 free to read

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The Shop People Talk About

5 chapters · Chapter 1 free to read

Milk, Fruit, and Expiry Dates

Milk, Fruit, and Expiry Dates

5 chapters · Chapter 1 free to read

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The Salon People Recommend

5 chapters · Chapter 1 free to read

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The Centre Parents Recommend

5 chapters · Chapter 1 free to read

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Home Services, One Visit at a Time

5 chapters · Chapter 1 free to read

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Selling With Content

5 chapters · Chapter 1 free to read

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Marketing and Sales

5 chapters · Chapter 1 free to read

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Selling to a Committee

5 chapters · Chapter 1 free to read

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One Big Investment

5 chapters · Chapter 1 free to read

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The Day It Breaks

5 chapters · Chapter 1 free to read

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A Gym's Money

5 chapters · Chapter 1 free to read

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When a Guest Is Unhappy

5 chapters · Chapter 1 free to read

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The People With You

5 chapters · Chapter 1 free to read

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Cash In, Cash Out

5 chapters · Chapter 1 free to read

A Drink Shop With a Name

A Drink Shop With a Name

5 chapters · Chapter 1 free to read

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Cash in the Drawer

5 chapters · Chapter 1 free to read

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A Centre's Money

5 chapters · Chapter 1 free to read

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A Contractor's Cash

5 chapters · Chapter 1 free to read

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A Seller's Cash

5 chapters · Chapter 1 free to read

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Hiring Help

5 chapters · Chapter 1 free to read

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Big Deals, Long Timelines

5 chapters · Chapter 1 free to read

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Finance and the Operators

5 chapters · Chapter 1 free to read

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From Ten to a Hundred

5 chapters · Chapter 1 free to read

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Training Beyond the Room

5 chapters · Chapter 1 free to read

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A Property's Money

5 chapters · Chapter 1 free to read

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When to Change Direction

5 chapters · Chapter 1 free to read

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The Last Batch

5 chapters · Chapter 1 free to read

The Second Outlet

The Second Outlet

5 chapters · Chapter 1 free to read

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The Second Salon

5 chapters · Chapter 1 free to read

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The Second Branch

5 chapters · Chapter 1 free to read

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The Job People Talk About

5 chapters · Chapter 1 free to read

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A Shop With a Name

5 chapters · Chapter 1 free to read

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Your Own Marketing Career

5 chapters · Chapter 1 free to read

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Your Own Sales Career

5 chapters · Chapter 1 free to read

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Your Own Finance Career

5 chapters · Chapter 1 free to read

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Your Own Operations Career

5 chapters · Chapter 1 free to read

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The Second Location

5 chapters · Chapter 1 free to read

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A Second Property, or Managing Someone Else's

5 chapters · Chapter 1 free to read

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Surviving the First Year

5 chapters · Chapter 1 free to read