When I look at today's balance, I want to know whether next month covers payroll and suppliers, so I can act now rather than when it runs short.
Khi tôi nhìn số dư tài khoản hôm nay, tôi muốn biết tháng sau có đủ trả lương và trả nhà cung cấp không, để quyết định ngay bây giờ thay vì chờ tới lúc thiếu.
Job context
- Who
- An owner who signs every payment personally
- When
- At each month end and before any large commitment
- Trigger
- A good revenue month that still requires delaying a supplier
- Situation
- Revenue recognised and cash received are two different things
- Constraints
- No finance person, and the accountant reports after the month is over
5 Pains
Profit on paper with no cash in the bank
HighRevenue books at invoice; cash arrives weeks later.
Root cause: Accounting is accrual; payroll is cash
Cannot tell when customers will pay
HighTerms are on the contract; the actual payment date depends on the customer.
Root cause: Nobody tracks each customer's payment behaviour
Large costs appear without warning
HighTax, insurance and renewals land in the same month.
Root cause: Long-cycle costs sit outside the monthly view
Accounting reports arrive too late
MediumLearning last month's mistake does nothing for this month.
Root cause: Accounting is organised for compliance, not for operating
Turns down large orders for fear of the working capital
MediumThe bigger the order, the longer the gap between spending and being paid.
Root cause: Growth consumes cash before it produces any
5 Desired Outcomes
See the projected balance for the next twelve weeks
FunctionalKnow which customers pay on time and which do not
FunctionalNot be surprised by long-cycle costs
FunctionalAccept a large order without a working-capital scare
FunctionalSleep the week before payroll
Emotional
5 Existing Solutions
A solution is not the same thing as a product — a customer can hire a behaviour or a workaround too.
Accounting software
ProductAccurate about the past and nearly silent on the next twelve weeks.
An outsourced accountant
ServiceHandles compliance, paid for filing on time rather than for early warning.
A homemade cash-flow sheet
WorkaroundOwners build exactly what accounting software does not, and stop updating after a few months.
Check the bank balance every morning
BehaviourThe actual financial management tool of most small businesses.
Call customers to chase payment
BehaviourThe most effective cash-flow lever, and the job nobody wants.
2 Opportunity Gaps
Accounting is accrual because tax requires it, while operating happens in cash.
Why existing solutions fail: Accounting software is built around reporting obligations, and those look backward, so the most accurate financial tool a business owns cannot answer its daily question.
Potential opportunity: A weekly cash forecast built from the invoices and payment schedules already in the books.
The only person seeing all the numbers is the accountant, paid for filing on time rather than for early warning.
Why existing solutions fail: The engagement letter lists filings due; no line covers a phone call when a month looks short.
Potential opportunity: Putting early warning inside the paid scope rather than relying on goodwill.