People & HRThe people lead at a 30–300 person company

When choosing between four candidates, I want to know who will actually do the job well, so I do not hire a good interviewee and re-hire in six months.

Khi tôi chọn giữa bốn ứng viên, tôi muốn biết ai sẽ làm tốt thật sự, để không tuyển người phỏng vấn giỏi rồi phải tuyển lại sau sáu tháng.

Job context

Who
A recruiter deciding jointly with a line manager
When
At the final round, usually within a week
Trigger
Someone leaving after four months with everyone saying they saw the signs
Situation
Interviews measure interviewing while the job measures something else
Constraints
No real trial is possible, and good candidates have options

5 Pains

  • Interviews measure interviewing

    High

    Someone who talks well about work is not necessarily good at it.

    Root cause: An interview resembles the job in no respect

  • Does not know if their hiring is any good

    High

    Nobody compares interview scores with performance a year later.

    Root cause: The hiring feedback loop is longer than the recruiter's tenure

  • Line managers decide on gut feel

    High

    Reasons are supplied after a decision formed in the first five minutes.

    Root cause: Gut feel arrives faster than data and sounds convincing

  • Good candidates have options, so the process must be fast

    Medium

    Time is the enemy of careful assessment.

    Root cause: A tight market forces the process shorter

  • Misses strong people with unimpressive CVs

    Medium

    The first filter screens on the past rather than on capability.

    Root cause: Volume forces filtering on cheap proxies

5 Desired Outcomes

  • Assess the actual capability to do the work

    Functional
  • Know the quality of their hiring a year on

    Functional
  • Line managers decide on evidence

    Social
  • Assess carefully and still move fast

    Functional
  • Feel less like every hire is a gamble

    Emotional

5 Existing Solutions

A solution is not the same thing as a product — a customer can hire a behaviour or a workaround too.

  • A work sample instead of an interview

    Product

    The best predictor available, costing time on both sides.

  • A structured interview guide

    Product

    Genuinely reduces bias and gets abandoned the moment someone feels a connection.

  • Reference checks

    Behaviour

    Speaking to people the candidate selected, which is a pre-filtered sample.

  • A paid trial period

    Service

    The only real test, available only to candidates who are not employed.

  • Record the assessment and compare a year later

    Workaround

    People leads close the feedback loop no system closes for them.

2 Opportunity Gaps

  • Nobody compares interview assessments with actual performance, so the whole profession has no data to improve on.

    Why existing solutions fail: The comparison requires keeping the assessment for a year and joining it to performance reviews — two different systems, and nobody is measured on joining them.

    Potential opportunity: Automatically joining interview scores to first-year reviews, so hiring quality becomes a number.

  • Assessing real capability requires doing the real work, and doing the real work requires already being hired.

    Why existing solutions fail: Work samples come closest and demand unpaid time from someone already employed, so they self-select for candidates who are free.

    Potential opportunity: A short paid exercise done whenever the candidate chooses, separating the test from who happens to be available.