DrinkOwner of a 15–40 seat café or drinks shop

When I price a new drink, I want to know what one cup really leaves behind, so I do not put an item on the menu that loses more the better it sells.

Khi tôi định giá một món mới, tôi muốn biết một ly thật sự còn lại bao nhiêu, để không đưa lên thực đơn một món bán càng chạy càng lỗ.

Job context

Who
An owner pricing by doubling ingredient cost
When
At each menu update or supplier increase
Trigger
The best-selling item and still no cash at month end
Situation
The real cost includes things that are not in the recipe
Constraints
No accountant, and every calculation must finish before opening

5 Pains

  • Cups, straws and lids are left out

    High

    Packaging is bought by the carton, so nobody attributes it per cup.

    Root cause: Bulk-purchased costs resist per-unit attribution

  • End-of-shift waste is never recorded

    High

    Milk and fresh ingredients thrown away vanish from every figure.

    Root cause: Weighing waste costs ten more minutes each night

  • Promotional items drag the average down

    Medium

    Combos and discounts make real margin differ from listed margin.

    Root cause: The actual selling price differs from the listed one on most transactions

  • Rent does not resolve per cup

    Medium

    A large fixed cost makes per-item margin nearly meaningless on its own.

    Root cause: Fixed costs and variable revenue are not in the same unit

  • Does not know the break-even cup count

    High

    Without that number there is no way to judge how bad a quiet day is.

    Root cause: Break-even requires separating fixed from variable costs, which nobody has done

5 Desired Outcomes

  • Know a cup's full cost, packaging included

    Functional
  • Know the daily break-even cup count

    Functional
  • See real margin after promotions

    Functional
  • Reduce ingredient waste

    Functional
  • Price without it feeling like guessing

    Emotional

5 Existing Solutions

A solution is not the same thing as a product — a customer can hire a behaviour or a workaround too.

  • A till with sales reports

    Product

    Knows everything about revenue and almost nothing about cost.

  • A monthly bookkeeper

    Service

    Answers after the month ends, which is after the decisions were made.

  • A homemade recipe-cost sheet

    Workaround

    Exactly what the trade lacks, and it stops being updated after a few weeks.

  • Double the ingredient cost

    Behaviour

    The trade's rule of thumb, accurate until packaging and waste exceed the buffer.

  • Count empty cups at close

    Workaround

    A physical output measure, surprisingly accurate and used by no system.

2 Opportunity Gaps

  • Costs arrive by the carton while the pricing decision needs the cup.

    Why existing solutions fail: The till measures what it generates — transactions; purchase invoices sit in another pile, and joining them is work nobody is paid for.

    Potential opportunity: Linking purchase invoices to recipes so cost appears by itself instead of being typed in.

  • There are tools for the transaction and accountants for the month; the middle — did today break even — is nobody's concern.

    Why existing solutions fail: Break-even requires splitting fixed from variable costs, an accountant's monthly task, while the question is asked every evening.

    Potential opportunity: One number computed monthly and displayed daily on the till.