People Trying to Get the Haircut They Wanted
- Customer
- Someone getting their hair cut or done every few months
- Context
- A decision that cannot be undone for weeks
The Jobs of someone sitting in the chair who must describe in words a thing they can only picture, to a person they do not know.
5 Jobs
- 01When I sit down in the chair, I want to convey exactly what I want, so I do not walk out with something quite unlike what was in my head.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 02When I go into a salon, I want to know the total beforehand, so I do not end up paying twice what I asked about.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 03When I want to look after my skin, I want to know what to trust, so I do not work through product after product for years.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 04When an important day is coming, I want to be sure I will look right on the day, so I am not worrying about my appearance through an already tense day.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 05When I must stay presentable for work, I want it to take as little as possible, so it does not consume a slice of my life every month.5 Pains · 5 Desired Outcomes · 5 Existing Solutions