Beauty

People Going to a Spa to Rest

Customer
Someone using a spa to unwind
Context
Buying rest inside a scheduled appointment

The Jobs of someone paying to switch off and being sold to throughout.

5 Jobs

  1. 01When I pay for a session of rest, I want to actually rest, so I do not leave as tense as I arrived.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  2. 02When booking something I have not tried, I want to know how it will go, so I am not lying down on guard.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  3. 03When every venue looks alike in photographs, I want to choose one worth the money, so a substantial sum does not buy a poor hour.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  4. 04When I hand my body to a stranger for an hour, I want to know their training, so I am not in the hands of someone who does not know what they are doing.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  5. 05When I know I need to rest, I want to actually arrange it, so it does not stay the thing put off.5 Pains · 5 Desired Outcomes · 5 Existing Solutions

The four perspectives are for Pro Members

The Job statements in this Set are open to everyone. Pains, Desired Outcomes, Existing Solutions and Opportunity Gaps live inside the community, for Pro Members.

See Pro Member