AI & Technology

Buyers of Products Advertised as AI

Customer
Someone buying something labelled intelligent
Context
A label attached to nearly everything

The Jobs of someone separating a real capability from a word used to sell.

5 Jobs

  1. 01When a product is labelled intelligent, I want to know what the label means, so I do not pay extra for a word.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  2. 02When a product decides for me, I want to know when to trust it, so I do not hand something important to a thing that is right nine times in ten.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  3. 03When an automatic feature is on by default, I want to be able to switch it off, so I am not using something I never chose.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  4. 04When a service charges by usage, I want to know what I am paying for, so I do not receive a bill three times last month's.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  5. 05When I need a tool, I want to find one that does not take my data, so I am not paying with something I cannot price.5 Pains · 5 Desired Outcomes · 5 Existing Solutions

The four perspectives are for Pro Members

The Job statements in this Set are open to everyone. Pains, Desired Outcomes, Existing Solutions and Opportunity Gaps live inside the community, for Pro Members.

See Pro Member