ExecutiveSomeone deciding in the moment with a customer
When something changes for customers, I want to know before they do, so I am not last to know in my own job.
Khi có thay đổi ảnh hưởng tới khách, tôi muốn biết trước họ, để không là người cuối cùng biết trong chính việc của mình.
Job context
- Who
- Somebody facing customers daily
- When
- When a change is announced
- Trigger
- A customer showing an announcement you have not seen
- Situation
- External announcements precede internal ones
- Constraints
- It may not be said that you were not told
The four perspectives are for Pro Members
The four perspectives around this Job live inside the community, for Pro Members.
See Pro Member