Customer SuccessSomeone taking over a system already running
When the old system must last two more years, I want to keep it running, so it is not firefighting every week.
Khi hệ thống cũ phải chạy thêm hai năm nữa, tôi muốn giữ được nó, để không phải chữa cháy mỗi tuần.
Job context
- Who
- Whoever keeps an old system running
- When
- While waiting for a replacement
- Trigger
- The third incident in a month
- Situation
- No investment is allowed because it is being replaced
- Constraints
- Nobody will spend on what is about to go
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