Home & Interiors

People Renovating for the First Time

Customer
A homeowner hiring trades to renovate or fit out
Context
Spending a large sum on work they cannot check

The Jobs of someone spending a large sum on work they have no expertise to judge, from people they do not know.

5 Jobs

  1. 01When three quotes differ by a factor of two, I want to know which is reasonable, so I neither overpay nor pick the one that will cut corners.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  2. 02When work is happening where I cannot see it, I want to know it is being done properly, so I do not find out years later when it is too late.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  3. 03When my home is being renovated and I still live in it, I want to get through it, so I do not choose between renting elsewhere and enduring for months.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  4. 04When I buy a large piece of furniture, I want to be sure it fits my home, so I do not live for years with something in the wrong place.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  5. 05When I have lived in a home for a few years, I want to keep it in good condition, so I am not repairing something every year.5 Pains · 5 Desired Outcomes · 5 Existing Solutions