Middle Managers
- Customer
- Someone between leadership and the doers
- Context
- Pressed from both sides with authority over neither
The Jobs of someone relaying down and defending up without authority over either.
5 Jobs
- 01When a decision comes down for me to convey, I want to be able to explain it, so I am not standing before my team without an answer.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 02When resources are cut and the work is not, I want to protect my team, so I am not quietly spending them down.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 03When I must rank my team, I want it done fairly, so I am not breaking what took years to build.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 04When somebody leaves, I want the gap actually filled, so the team is not months short.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
- 05When the management layer thins, I want to know where I still stand, so I am not the last to know.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
The four perspectives are for Pro Members
The Job statements in this Set are open to everyone. Pains, Desired Outcomes, Existing Solutions and Opportunity Gaps live inside the community, for Pro Members.
See Pro Member