When my child is a few months from a major exam, I want to know what the remaining time should be spent on, so we revise the right things instead of everything.
Khi con còn vài tháng nữa là thi chuyển cấp, tôi muốn biết quãng thời gian còn lại nên dùng vào việc gì, để chúng tôi ôn đúng chỗ thay vì ôn cho hết chương trình.
Job context
- Who
- A parent of a student in their final year
- When
- Three to six months before the exam
- Trigger
- The exam timetable is published and every other parent starts talking about it
- Situation
- The remaining time is finite and countable; the list of things to revise is not
- Constraints
- The day cannot be extended, and the child's health is a real limit
5 Pains
Does not know what to leave out
HighRevising everything is impossible; dropping the wrong thing loses the easiest marks.
Root cause: Nobody maps the child's current ability onto how the paper allocates marks
Anxiety spreads from parent to child
HighThe closer they watch the more they worry, and the child reads that worry before anyone says it.
Root cause: There is no measure of progress except mock scores
Mock scores swing up and down
MediumTwo papers of different difficulty give opposite conclusions about the same child.
Root cause: Mock papers are not calibrated to a common scale
Pays for revision classes without knowing if they work
MediumWith no baseline, no improvement can be attributed to any class.
Root cause: Nobody measures before starting
The child burns out before the exam
HighA dense revision plan is paid for in sleep, and sleep is what holds memory.
Root cause: Plans are built in hours, not in capacity
5 Desired Outcomes
Know what is worth revising and what can be dropped
FunctionalHave a progress measure that holds steady week to week
FunctionalKeep the child's stamina intact until exam day
FunctionalPass less anxiety on to the child
EmotionalAnswer relatives' questions without feeling defensive
Social
5 Existing Solutions
A solution is not the same thing as a product — a customer can hire a behaviour or a workaround too.
Exam cram school
ServiceSells certainty about schedule, not certainty about priorities.
Printed mock paper packs
ProductMeasures, but each pack has its own scale so nothing compares over time.
Exam-focused tutor
ServiceThe only party actually making the drop-this decision for the family.
Ask parents from last year's cohort
BehaviourReal experience, but of a different child in a different year.
A homemade countdown spreadsheet
WorkaroundThe parent builds the time-allocation tool nobody sells.
2 Opportunity Gaps
Everyone sells more revision hours; nobody sells the decision of what to drop.
Why existing solutions fail: Advising to drop something means owning the risk if it appears on the paper, so no provider wants their name on that call.
Potential opportunity: A time-allocation plan that states the trade-off numerically so the family can own the call.
Nobody treats sleep and stamina as part of the revision plan.
Why existing solutions fail: Providers are judged on hours delivered, and advising rest reduces that number.
Potential opportunity: A revision plan budgeted in capacity, where rest is a scheduled item rather than the leftover.