EducationThe learning lead at a 50–500 person company
When training ends with excellent ratings, I want to know whether the work actually changed, so I do not keep investing in something that only produced a pleasant afternoon.
Khi khoá đào tạo kết thúc với đánh giá rất tốt, tôi muốn biết cách làm việc có thật sự đổi không, để không tiếp tục đầu tư vào thứ chỉ tạo ra một buổi dễ chịu.
Job context
- Who
- A learning lead defending an annual budget
- When
- One to three months after each programme
- Trigger
- Being asked what last year's programme produced and having no answer
- Situation
- End-of-session ratings measure enjoyment, not change
- Constraints
- Does not manage the learners and cannot measure their work
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