Education

Companies Training Their Own People

Customer
The learning lead at a 50–500 person company
Context
Teaching busy adults during hours the company pays for

The Jobs of someone who must prove learning changed the work, while what is measurable is how many people sat in the room.

5 Jobs

  1. 01When training ends with excellent ratings, I want to know whether the work actually changed, so I do not keep investing in something that only produced a pleasant afternoon.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  2. 02When learners were sent rather than choosing to come, I want them genuinely engaged, so the session is not an afternoon of sitting it out.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  3. 03When someone skilled leaves, I want to keep what they knew, so every departure does not mean relearning from scratch.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  4. 04When choosing a training provider, I want to know which programme actually produces change, so I am not buying a good presentation.5 Pains · 5 Desired Outcomes · 5 Existing Solutions
  5. 05When people ask how far they can go here, I want to answer with a specific path, so they do not go looking for that answer elsewhere.5 Pains · 5 Desired Outcomes · 5 Existing Solutions

The four perspectives are for Pro Members

The Job statements in this Set are open to everyone. Pains, Desired Outcomes, Existing Solutions and Opportunity Gaps live inside the community, for Pro Members.

See Pro Member